PropCo Status - Incident history https://status.propco.co.uk PropCo Sat, 22 Aug 2026 18:00:00 +0000 Firewall Security Updates - Aug 22, 2026 Type: Maintenance Duration: 1 hour Affected Components: Enterprise Cluster 3, Website, Enterprise Cluster 2, Enterprise Download, PropCo API ( DMS ), PropCo API ( DATA ), PropCo API ( CORE ), Web Portals, Enterprise Cluster 1 Aug 19, 14:48:42 GMT+0 - Identified - We will be applying firewall security updates. A brief network interruption of a few minutes may occur during this window Aug 22, 18:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 22, 19:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: , , , , , , , ,

<p><small>Aug <var data-var='date'> 19</var>, <var data-var='time'>14:48:42</var> GMT+0</small><br><strong>Identified</strong> - We will be applying firewall security updates. A brief network interruption of a few minutes may occur during this window.</p> <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>18:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 22 Aug 2026 18:00:00 +0000 https://status.propco.co.uk/maintenance/cmt07ilfj00az0rpbj5c8iaq4 https://status.propco.co.uk/maintenance/cmt07ilfj00az0rpbj5c8iaq4 Web Portals & API Type: Maintenance Duration: 36 minutes Affected Components: PropCo API ( DMS ), PropCo API ( DATA ), PropCo API ( CORE ), Web Portals Aug 14, 09:17:53 GMT+0 - Identified - We will be carrying out scheduled maintenance to apply a routine patch to the PropCo Web Portals and PropCo API during this window. Aug 16, 03:30:01 GMT+0 - Identified - Maintenance is now in progress Aug 16, 04:06:14 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 36 minutes

Affected Components: , , ,

<p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>09:17:53</var> GMT+0</small><br><strong>Identified</strong> - We will be carrying out scheduled maintenance to apply a routine patch to the PropCo Web Portals and PropCo API during this window..</p> <p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>03:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>04:06:14</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sun, 16 Aug 2026 03:30:00 +0000 https://status.propco.co.uk/maintenance/cmssqhwb206by0kqt8ggo62od https://status.propco.co.uk/maintenance/cmssqhwb206by0kqt8ggo62od Enterprise Download is back up Type: Incident Affected Components: Enterprise Download Aug 15, 17:49:42 GMT+0 - Resolved - Enterprise Download is back up. This incident was automatically resolved by Instatus monitoring. Aug 15, 17:49:02 GMT+0 - Investigating - Enterprise Download is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Aug <var data-var='date'> 15</var>, <var data-var='time'>17:49:42</var> GMT+0</small><br><strong>Resolved</strong> - Enterprise Download is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Aug <var data-var='date'> 15</var>, <var data-var='time'>17:49:02</var> GMT+0</small><br><strong>Investigating</strong> - Enterprise Download is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Sat, 15 Aug 2026 17:49:02 +0000 https://status.propco.co.uk/incident/cmsuo74u202fb07s80tjh3y86 https://status.propco.co.uk/incident/cmsuo74u202fb07s80tjh3y86 Website is back up Type: Incident Aug 5, 20:43:49 GMT+0 - Investigating - Website is currently experiencing a service disruption. Our technical team has been alerted and is actively investigating. Aug 5, 20:44:43 GMT+0 - Resolved - Website is back up and operating normally. We apologise for any inconvenience caused. Type: Incident

<p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>20:43:49</var> GMT+0</small><br><strong>Investigating</strong> - Website is currently experiencing a service disruption. Our technical team has been alerted and is actively investigating..</p> <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>20:44:43</var> GMT+0</small><br><strong>Resolved</strong> - Website is back up and operating normally. We apologise for any inconvenience caused..</p> ]]> Wed, 5 Aug 2026 20:43:49 +0000 https://status.propco.co.uk/incident/cmsgk1d5800nq07mmzh9tk43i https://status.propco.co.uk/incident/cmsgk1d5800nq07mmzh9tk43i Website is back up Type: Incident Aug 5, 20:40:44 GMT+0 - Investigating - Website is currently experiencing a service disruption. Our technical team has been alerted and is actively investigating. Aug 5, 20:42:26 GMT+0 - Resolved - Website is back up and operating normally. We apologise for any inconvenience caused. Type: Incident

<p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>20:40:44</var> GMT+0</small><br><strong>Investigating</strong> - Website is currently experiencing a service disruption. Our technical team has been alerted and is actively investigating..</p> <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>20:42:26</var> GMT+0</small><br><strong>Resolved</strong> - Website is back up and operating normally. We apologise for any inconvenience caused..</p> ]]> Wed, 5 Aug 2026 20:40:44 +0000 https://status.propco.co.uk/incident/cmsgjxf4k02y00ytj4l6ahqlh https://status.propco.co.uk/incident/cmsgjxf4k02y00ytj4l6ahqlh API Maintenance Patch Type: Maintenance Duration: 10 minutes Affected Components: PropCo API ( DMS ), PropCo API ( DATA ), PropCo API ( CORE ) Jul 28, 16:12:20 GMT+0 - Identified - We have maintenance planned during this window to apply an API maintenance patch, during which a brief service interruption may occur. Jul 28, 18:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 28, 18:09:51 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 10 minutes

Affected Components: , ,

<p><small>Jul <var data-var='date'> 28</var>, <var data-var='time'>16:12:20</var> GMT+0</small><br><strong>Identified</strong> - We have maintenance planned during this window to apply an API maintenance patch, during which a brief service interruption may occur..</p> <p><small>Jul <var data-var='date'> 28</var>, <var data-var='time'>18:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 28</var>, <var data-var='time'>18:09:51</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Tue, 28 Jul 2026 18:00:00 +0000 https://status.propco.co.uk/maintenance/cms4utecq0ahg0sn2w46mimpd https://status.propco.co.uk/maintenance/cms4utecq0ahg0sn2w46mimpd PropCo Web Portals & PropCo API Type: Maintenance Duration: 2 hours Affected Components: PropCo API ( DMS ), PropCo API ( DATA ), PropCo API ( CORE ), Web Portals Jul 24, 15:16:41 GMT+0 - Identified - We will be carrying out scheduled maintenance to apply a routine patch to the PropCo Web Portals and PropCo API during this window. Jul 26, 04:30:01 GMT+0 - Identified - Maintenance is now in progress Jul 26, 06:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components: , , ,

<p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>15:16:41</var> GMT+0</small><br><strong>Identified</strong> - We will be carrying out scheduled maintenance to apply a routine patch to the PropCo Web Portals and PropCo API during this window..</p> <p><small>Jul <var data-var='date'> 26</var>, <var data-var='time'>04:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 26</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 26 Jul 2026 04:30:00 +0000 https://status.propco.co.uk/maintenance/cmrz32fc100820yo2y5rb7lfc https://status.propco.co.uk/maintenance/cmrz32fc100820yo2y5rb7lfc Datacentre Network Infrastructure Maintenance Type: Maintenance Duration: 3 hours and 14 minutes Affected Components: Enterprise Cluster 3, Website, Enterprise Cluster 2, Enterprise Download, PropCo API ( DMS ), PropCo API ( DATA ), PropCo API ( CORE ), Web Portals, Enterprise Cluster 1 Jul 8, 14:09:44 GMT+0 - Identified - Our data centre provider will be carrying out essential network infrastructure maintenance as part of their wider network upgrade programme. During this maintenance window, **PropCo services, web portals and APIs may be intermittently unavailable**. Services will be restored as soon as the work has been completed. We apologise for any inconvenience and appreciate your patience. Jul 25, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 25, 20:13:49 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 3 hours and 14 minutes

Affected Components: , , , , , , , ,

<p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>14:09:44</var> GMT+0</small><br><strong>Identified</strong> - Our data centre provider will be carrying out essential network infrastructure maintenance as part of their wider network upgrade programme. During this maintenance window, **PropCo services, web portals and APIs may be intermittently unavailable**. Services will be restored as soon as the work has been completed. We apologise for any inconvenience and appreciate your patience..</p> <p><small>Jul <var data-var='date'> 25</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 25</var>, <var data-var='time'>20:13:49</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sat, 25 Jul 2026 17:00:00 +0000 https://status.propco.co.uk/maintenance/cmrc5moub02so0rpqzjy2tstx https://status.propco.co.uk/maintenance/cmrc5moub02so0rpqzjy2tstx Portals deployment Type: Maintenance Duration: 7 minutes Affected Components: Web Portals Jul 20, 17:56:09 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Jul 20, 18:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 20, 18:06:41 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 7 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>17:56:09</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>18:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>18:06:41</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Mon, 20 Jul 2026 18:00:00 +0000 https://status.propco.co.uk/maintenance/cmrtj02q000bh0rpc53bm5t8k https://status.propco.co.uk/maintenance/cmrtj02q000bh0rpc53bm5t8k Portals deployment Type: Maintenance Duration: 1 hour Affected Components: Web Portals Jul 17, 13:39:08 GMT+0 - Identified - We are planning a scheduled maintenance on early Sunday morning, during which the portal may be temporarily unavailable. We apologise for any inconvenience and appreciate your patience. Jul 19, 02:30:01 GMT+0 - Identified - Maintenance is now in progress Jul 19, 03:30:00 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>13:39:08</var> GMT+0</small><br><strong>Identified</strong> - We are planning a scheduled maintenance on early Sunday morning, during which the portal may be temporarily unavailable. We apologise for any inconvenience and appreciate your patience..</p> <p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>02:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>03:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sun, 19 Jul 2026 02:30:00 +0000 https://status.propco.co.uk/maintenance/cmrozi0a00c0i0rlkvzmewxuo https://status.propco.co.uk/maintenance/cmrozi0a00c0i0rlkvzmewxuo PropCo API ( CORE ) is back up Type: Incident Affected Components: PropCo API ( CORE ) Jul 16, 03:57:16 GMT+0 - Investigating - PropCo API ( CORE ) is down at the moment. This incident was automatically created by Instatus monitoring. Jul 16, 03:57:54 GMT+0 - Resolved - PropCo API ( CORE ) is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>03:57:16</var> GMT+0</small><br><strong>Investigating</strong> - PropCo API ( CORE ) is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>03:57:54</var> GMT+0</small><br><strong>Resolved</strong> - PropCo API ( CORE ) is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Thu, 16 Jul 2026 03:57:16 +0000 https://status.propco.co.uk/incident/cmrmz9vid004k0kpgc1aplnap https://status.propco.co.uk/incident/cmrmz9vid004k0kpgc1aplnap PropCo API ( CORE ) is back up Type: Incident Affected Components: PropCo API ( CORE ) Jul 16, 03:03:19 GMT+0 - Investigating - PropCo API ( CORE ) is down at the moment. This incident was automatically created by Instatus monitoring. Jul 16, 03:03:58 GMT+0 - Resolved - PropCo API ( CORE ) is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>03:03:19</var> GMT+0</small><br><strong>Investigating</strong> - PropCo API ( CORE ) is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>03:03:58</var> GMT+0</small><br><strong>Resolved</strong> - PropCo API ( CORE ) is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Thu, 16 Jul 2026 03:03:18 +0000 https://status.propco.co.uk/incident/cmrmxchfs003z0klq3u98k0l9 https://status.propco.co.uk/incident/cmrmxchfs003z0klq3u98k0l9 PropCo API ( DMS ) is back up Type: Incident Affected Components: PropCo API ( DMS ) Jul 16, 02:41:06 GMT+0 - Investigating - PropCo API ( DMS ) is down at the moment. This incident was automatically created by Instatus monitoring. Jul 16, 02:41:44 GMT+0 - Resolved - PropCo API ( DMS ) is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>02:41:06</var> GMT+0</small><br><strong>Investigating</strong> - PropCo API ( DMS ) is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>02:41:44</var> GMT+0</small><br><strong>Resolved</strong> - PropCo API ( DMS ) is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Thu, 16 Jul 2026 02:41:06 +0000 https://status.propco.co.uk/incident/cmrmwjx5y004v0kp92iemfgic https://status.propco.co.uk/incident/cmrmwjx5y004v0kp92iemfgic PropCo API ( DMS ) is back up Type: Incident Affected Components: PropCo API ( DMS ) Jul 16, 01:47:21 GMT+0 - Investigating - PropCo API ( DMS ) is down at the moment. This incident was automatically created by Instatus monitoring. Jul 16, 01:48:00 GMT+0 - Resolved - PropCo API ( DMS ) is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>01:47:21</var> GMT+0</small><br><strong>Investigating</strong> - PropCo API ( DMS ) is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>01:48:00</var> GMT+0</small><br><strong>Resolved</strong> - PropCo API ( DMS ) is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Thu, 16 Jul 2026 01:47:20 +0000 https://status.propco.co.uk/incident/cmrmums85004n0kp9n60mbyxu https://status.propco.co.uk/incident/cmrmums85004n0kp9n60mbyxu PropCo API ( DMS ) is back up Type: Incident Affected Components: PropCo API ( DMS ) Jul 16, 01:24:45 GMT+0 - Investigating - PropCo API ( DMS ) is down at the moment. This incident was automatically created by Instatus monitoring. Jul 16, 01:25:24 GMT+0 - Resolved - PropCo API ( DMS ) is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>01:24:45</var> GMT+0</small><br><strong>Investigating</strong> - PropCo API ( DMS ) is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>01:25:24</var> GMT+0</small><br><strong>Resolved</strong> - PropCo API ( DMS ) is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Thu, 16 Jul 2026 01:24:44 +0000 https://status.propco.co.uk/incident/cmrmttq9w00370klqq7m86ze8 https://status.propco.co.uk/incident/cmrmttq9w00370klqq7m86ze8 Monitoring Degradation Type: Maintenance Duration: 4 hours Affected Components: Enterprise Cluster 3, Website, Enterprise Cluster 2, Enterprise Download, PropCo API ( DMS ), PropCo API ( DATA ), PropCo API ( CORE ), Web Portals, Enterprise Cluster 1 Jul 15, 19:54:49 GMT+0 - Identified - We are aware of intermittent monitoring alerts affecting our Live API. The service itself remains available and is operating normally. The alerts are being triggered because our external monitoring provider is using new IP addresses that are currently being whitelisted. Until the firewall updates are complete, some monitoring checks may fail intermittently, resulting in inaccurate status indications. We are actively completing the IP allowlist update and will provide another update once monitoring has been fully restored. Jul 15, 19:55:01 GMT+0 - Identified - Maintenance is now in progress Jul 15, 23:55:00 GMT+0 - Completed - Maintenance has completed successfully Jul 15, 23:55:30 GMT+0 - Completed - Further to our previous notice regarding the intermittent monitoring alerts affecting our Live API and Download page, we can confirm that the new IP addresses used by our external monitoring provider have now been added to the firewall allowlist. The service itself remained available and operating normally throughout. The earlier alerts were triggered solely because the monitoring checks were originating from these new addresses before the allowlist update was in place, which resulted in some checks failing intermittently and inaccurate status indications. With the update now complete, monitoring should return to normal. Type: Maintenance

Duration: 4 hours

Affected Components: , , , , , , , ,

<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>19:54:49</var> GMT+0</small><br><strong>Identified</strong> - We are aware of intermittent monitoring alerts affecting our Live API. The service itself remains available and is operating normally. The alerts are being triggered because our external monitoring provider is using new IP addresses that are currently being whitelisted. Until the firewall updates are complete, some monitoring checks may fail intermittently, resulting in inaccurate status indications. We are actively completing the IP allowlist update and will provide another update once monitoring has been fully restored..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>19:55:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>23:55:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>23:55:30</var> GMT+0</small><br><strong>Completed</strong> - Further to our previous notice regarding the intermittent monitoring alerts affecting our Live API and Download page, we can confirm that the new IP addresses used by our external monitoring provider have now been added to the firewall allowlist. The service itself remained available and operating normally throughout. The earlier alerts were triggered solely because the monitoring checks were originating from these new addresses before the allowlist update was in place, which resulted in some checks failing intermittently and inaccurate status indications. With the update now complete, monitoring should return to normal..</p> ]]> Wed, 15 Jul 2026 19:55:00 +0000 https://status.propco.co.uk/maintenance/cmrmi1g4z02j81bpn4jejrza4 https://status.propco.co.uk/maintenance/cmrmi1g4z02j81bpn4jejrza4 Enterprise Download is back up Type: Incident Affected Components: Enterprise Download Jul 15, 19:42:06 GMT+0 - Investigating - Enterprise Download is down at the moment. This incident was automatically created by Instatus monitoring. Jul 15, 19:42:48 GMT+0 - Resolved - Enterprise Download is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>19:42:06</var> GMT+0</small><br><strong>Investigating</strong> - Enterprise Download is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>19:42:48</var> GMT+0</small><br><strong>Resolved</strong> - Enterprise Download is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Wed, 15 Jul 2026 19:42:05 +0000 https://status.propco.co.uk/incident/cmrmhl2lv000s0kpgae2rs76o https://status.propco.co.uk/incident/cmrmhl2lv000s0kpgae2rs76o PropCo API ( CORE ) is back up Type: Incident Affected Components: PropCo API ( CORE ) Jul 15, 19:27:36 GMT+0 - Investigating - PropCo API ( CORE ) is down at the moment. This incident was automatically created by Instatus monitoring. Jul 15, 19:28:20 GMT+0 - Resolved - PropCo API ( CORE ) is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>19:27:36</var> GMT+0</small><br><strong>Investigating</strong> - PropCo API ( CORE ) is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>19:28:20</var> GMT+0</small><br><strong>Resolved</strong> - PropCo API ( CORE ) is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Wed, 15 Jul 2026 19:27:35 +0000 https://status.propco.co.uk/incident/cmrmh2fiv000z0kp9r0ar9gw0 https://status.propco.co.uk/incident/cmrmh2fiv000z0kp9r0ar9gw0 Enterprise Download is back up Type: Incident Affected Components: Enterprise Download Jul 15, 19:16:52 GMT+0 - Investigating - Enterprise Download is down at the moment. This incident was automatically created by Instatus monitoring. Jul 15, 19:17:32 GMT+0 - Resolved - Enterprise Download is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>19:16:52</var> GMT+0</small><br><strong>Investigating</strong> - Enterprise Download is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>19:17:32</var> GMT+0</small><br><strong>Resolved</strong> - Enterprise Download is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Wed, 15 Jul 2026 19:16:52 +0000 https://status.propco.co.uk/incident/cmrmgomrh00090kpgdoi28nmx https://status.propco.co.uk/incident/cmrmgomrh00090kpgdoi28nmx PropCo API ( DATA ) is back up Type: Incident Affected Components: PropCo API ( DATA ) Jul 15, 19:16:20 GMT+0 - Investigating - PropCo API ( DATA ) is down at the moment. This incident was automatically created by Instatus monitoring. Jul 15, 19:17:10 GMT+0 - Resolved - PropCo API ( DATA ) is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>19:16:20</var> GMT+0</small><br><strong>Investigating</strong> - PropCo API ( DATA ) is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>19:17:10</var> GMT+0</small><br><strong>Resolved</strong> - PropCo API ( DATA ) is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Wed, 15 Jul 2026 19:16:19 +0000 https://status.propco.co.uk/incident/cmrmgnxls000i0kp97kxch41h https://status.propco.co.uk/incident/cmrmgnxls000i0kp97kxch41h PropCo API ( DATA ) is back up Type: Incident Affected Components: PropCo API ( DATA ) Jul 15, 19:10:24 GMT+0 - Investigating - PropCo API ( DATA ) is down at the moment. This incident was automatically created by Instatus monitoring. Jul 15, 19:11:01 GMT+0 - Resolved - PropCo API ( DATA ) is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>19:10:24</var> GMT+0</small><br><strong>Investigating</strong> - PropCo API ( DATA ) is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>19:11:01</var> GMT+0</small><br><strong>Resolved</strong> - PropCo API ( DATA ) is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Wed, 15 Jul 2026 19:10:24 +0000 https://status.propco.co.uk/incident/cmrmggbid000c0kp9e5lgx4o8 https://status.propco.co.uk/incident/cmrmggbid000c0kp9e5lgx4o8 PropCo API ( DATA ) is back up Type: Incident Affected Components: PropCo API ( DATA ) Jul 15, 18:54:00 GMT+0 - Investigating - PropCo API ( DATA ) is down at the moment. This incident was automatically created by Instatus monitoring. Jul 15, 18:54:37 GMT+0 - Resolved - PropCo API ( DATA ) is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>18:54:00</var> GMT+0</small><br><strong>Investigating</strong> - PropCo API ( DATA ) is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>18:54:37</var> GMT+0</small><br><strong>Resolved</strong> - PropCo API ( DATA ) is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Wed, 15 Jul 2026 18:53:59 +0000 https://status.propco.co.uk/incident/cmrmfv7tb00050kpghrd1v43j https://status.propco.co.uk/incident/cmrmfv7tb00050kpghrd1v43j PropCo API Deployment Type: Maintenance Duration: 2 hours Affected Components: PropCo API ( DMS ), PropCo API ( DATA ), PropCo API ( CORE ) Jul 3, 14:32:33 GMT+0 - Identified - We have a production deployment scheduled during this window. Some services may be briefly unavailable. We apologise for any inconvenience. Jul 5, 04:30:01 GMT+0 - Identified - Maintenance is now in progress Jul 5, 06:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components: , ,

<p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>14:32:33</var> GMT+0</small><br><strong>Identified</strong> - We have a production deployment scheduled during this window. Some services may be briefly unavailable. We apologise for any inconvenience..</p> <p><small>Jul <var data-var='date'> 5</var>, <var data-var='time'>04:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 5</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 5 Jul 2026 04:30:00 +0000 https://status.propco.co.uk/maintenance/cmr518sck0egd0kqffttuezca https://status.propco.co.uk/maintenance/cmr518sck0egd0kqffttuezca PropCo API ( DATA ) is back up Type: Incident Affected Components: PropCo API ( DATA ) Jun 21, 04:29:43 GMT+0 - Investigating - PropCo API ( DATA ) is down at the moment. This incident was automatically created by Instatus monitoring. Jun 21, 04:30:27 GMT+0 - Resolved - PropCo API ( DATA ) is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 21</var>, <var data-var='time'>04:29:43</var> GMT+0</small><br><strong>Investigating</strong> - PropCo API ( DATA ) is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 21</var>, <var data-var='time'>04:30:27</var> GMT+0</small><br><strong>Resolved</strong> - PropCo API ( DATA ) is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Sun, 21 Jun 2026 04:29:42 +0000 https://status.propco.co.uk/incident/cmqnafas606cn0ko2pt4k12bj https://status.propco.co.uk/incident/cmqnafas606cn0ko2pt4k12bj SSL Certificate Update - June,2026 Type: Maintenance Duration: 10 minutes Affected Components: PropCo API ( DMS ), PropCo API ( DATA ), PropCo API ( CORE ), Web Portals Jun 17, 19:49:30 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Jun 17, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 17, 20:10:21 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 10 minutes

Affected Components: , , ,

<p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>19:49:30</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>20:10:21</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Wed, 17 Jun 2026 20:00:00 +0000 https://status.propco.co.uk/maintenance/cmqihipzh00hn2il9xi6v3uhn https://status.propco.co.uk/maintenance/cmqihipzh00hn2il9xi6v3uhn Web Server Configuration Update Type: Maintenance Duration: 22 minutes Affected Components: PropCo API ( DMS ), PropCo API ( DATA ), PropCo API ( CORE ), Web Portals Jun 16, 19:22:57 GMT+0 - Identified - We will be carrying out a brief configuration change to our web servers. Jun 16, 19:30:01 GMT+0 - Identified - Maintenance is now in progress Jun 16, 19:52:19 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 22 minutes

Affected Components: , , ,

<p><small>Jun <var data-var='date'> 16</var>, <var data-var='time'>19:22:57</var> GMT+0</small><br><strong>Identified</strong> - We will be carrying out a brief configuration change to our web servers..</p> <p><small>Jun <var data-var='date'> 16</var>, <var data-var='time'>19:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 16</var>, <var data-var='time'>19:52:19</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Tue, 16 Jun 2026 19:30:00 +0000 https://status.propco.co.uk/maintenance/cmqh14rmj00bi2imlu4f63kvi https://status.propco.co.uk/maintenance/cmqh14rmj00bi2imlu4f63kvi Scheduled Maintenance - PropCo API Upgrade Type: Maintenance Duration: 1 hour and 30 minutes Affected Components: PropCo API ( DMS ), PropCo API ( DATA ), PropCo API ( CORE ) Jun 11, 11:07:14 GMT+0 - Identified - We will be carrying out a planned upgrade to the underlying infrastructure of the PropCo API to improve security, performance, and reliability. **Impact:** The API may be briefly unavailable during a short maintenance window. There are no changes to API endpoints, request/response formats, or authentication. Existing integrations will continue to operate as normal without any code changes. Jun 14, 04:30:01 GMT+0 - Identified - Maintenance is now in progress Jun 14, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour and 30 minutes

Affected Components: , ,

<p><small>Jun <var data-var='date'> 11</var>, <var data-var='time'>11:07:14</var> GMT+0</small><br><strong>Identified</strong> - We will be carrying out a planned upgrade to the underlying infrastructure of the PropCo API to improve security, performance, and reliability. **Impact:** The API may be briefly unavailable during a short maintenance window. There are no changes to API endpoints, request/response formats, or authentication. Existing integrations will continue to operate as normal without any code changes..</p> <p><small>Jun <var data-var='date'> 14</var>, <var data-var='time'>04:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 14</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 14 Jun 2026 04:30:00 +0000 https://status.propco.co.uk/maintenance/cmq9e7zt401bxp5m7c0ysicgl https://status.propco.co.uk/maintenance/cmq9e7zt401bxp5m7c0ysicgl Production Maintenance Notice – PropCoWeb/API (Urgent Patch) Type: Maintenance Duration: 3 hours Affected Components: PropCo API ( DMS ), PropCo API ( DATA ), PropCo API ( CORE ), Web Portals Jun 3, 03:00:00 GMT+0 - Identified - Please be informed that we have an **urgent patch deployment** scheduled for the PropCo production environment. **Affected applications:** * PropCo API ( All ) * PropCoWeb Portals Jun 3, 03:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 3, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours

Affected Components: , , ,

<p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please be informed that we have an **urgent patch deployment** scheduled for the PropCo production environment. **Affected applications:** * PropCo API ( All ) * PropCoWeb Portals.</p> <p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>03:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 3 Jun 2026 03:00:00 +0000 https://status.propco.co.uk/maintenance/cmpwunl78022aql43v6qz4rba https://status.propco.co.uk/maintenance/cmpwunl78022aql43v6qz4rba Emergency Maintenance - 21 May Type: Maintenance Duration: 2 hours Affected Components: Web Portals, Enterprise Cluster 1, Enterprise Cluster 3, Website, Enterprise Cluster 2, PropCo API ( DMS ), PropCo API ( DATA ), Enterprise Download May 21, 18:00:00 GMT+0 - Identified - We would like to inform you that a maintenance activity is scheduled to take place this **evening from 7 PM BST.** This maintenance forms part of our ongoing efforts to maintain the performance and reliability of our services. We do not anticipate any service interruption. However, there may be brief intermittent connectivity drops during that time. May 21, 18:00:01 GMT+0 - Identified - Maintenance is now in progress May 21, 20:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components: , , , , , , ,

<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Identified</strong> - We would like to inform you that a maintenance activity is scheduled to take place this **evening from 7 PM BST.** This maintenance forms part of our ongoing efforts to maintain the performance and reliability of our services. We do not anticipate any service interruption. However, there may be brief intermittent connectivity drops during that time..</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>18:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 21 May 2026 18:00:00 +0000 https://status.propco.co.uk/maintenance/cmpflxfya00jdnirpnp5muiyn https://status.propco.co.uk/maintenance/cmpflxfya00jdnirpnp5muiyn