tag:status.propco.co.uk,2005:/history PropCo Status - Incident history 2026-08-22T18:00:00.000+00:00 PropCo tag:status.propco.co.uk,2005:Maintenance/cmt07ilfj00az0rpbj5c8iaq4 2026-08-22T18:00:00.000+00:00 2026-08-19T14:48:42.774+00:00 Firewall Security Updates - Aug 22, 2026 Type: Maintenance

Duration: 1 hour

Affected Components: Enterprise Cluster 3, Website, Enterprise Cluster 2, Enterprise Download, PropCo API ( DMS ), PropCo API ( DATA ), PropCo API ( CORE ), Web Portals, Enterprise Cluster 1

Aug 19, 14:48:42 GMT+0
Identified - We will be applying firewall security updates. A brief network interruption of a few minutes may occur during this window.

Aug 22, 18:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 22, 19:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.propco.co.uk,2005:Maintenance/cmssqhwb206by0kqt8ggo62od 2026-08-16T03:30:00.000+00:00 2026-08-14T09:17:53.500+00:00 Web Portals & API Type: Maintenance

Duration: 36 minutes

Affected Components: PropCo API ( DMS ), PropCo API ( DATA ), PropCo API ( CORE ), Web Portals

Aug 14, 09:17:53 GMT+0
Identified - We will be carrying out scheduled maintenance to apply a routine patch to the PropCo Web Portals and PropCo API during this window..

Aug 16, 03:30:01 GMT+0
Identified - Maintenance is now in progress.

Aug 16, 04:06:14 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.propco.co.uk,2005:Incident/cmsuo74u202fb07s80tjh3y86 2026-08-15T17:49:02.230+00:00 2026-08-15T17:49:42.981+00:00 Enterprise Download is back up Type: Incident

Affected Components: Enterprise Download

Aug 15, 17:49:42 GMT+0
Resolved - Enterprise Download is back up. This incident was automatically resolved by Instatus monitoring..

Aug 15, 17:49:02 GMT+0
Investigating - Enterprise Download is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.propco.co.uk,2005:Incident/cmsgk1d5800nq07mmzh9tk43i 2026-08-05T20:43:49.013+00:00 2026-08-05T20:43:49.013+00:00 Website is back up Type: Incident

Aug 5, 20:43:49 GMT+0
Investigating - Website is currently experiencing a service disruption. Our technical team has been alerted and is actively investigating..

Aug 5, 20:44:43 GMT+0
Resolved - Website is back up and operating normally. We apologise for any inconvenience caused..

]]> tag:status.propco.co.uk,2005:Incident/cmsgjxf4k02y00ytj4l6ahqlh 2026-08-05T20:40:44.837+00:00 2026-08-05T20:40:44.837+00:00 Website is back up Type: Incident

Aug 5, 20:40:44 GMT+0
Investigating - Website is currently experiencing a service disruption. Our technical team has been alerted and is actively investigating..

Aug 5, 20:42:26 GMT+0
Resolved - Website is back up and operating normally. We apologise for any inconvenience caused..

]]> tag:status.propco.co.uk,2005:Maintenance/cms4utecq0ahg0sn2w46mimpd 2026-07-28T18:00:00.000+00:00 2026-07-28T16:12:20.345+00:00 API Maintenance Patch Type: Maintenance

Duration: 10 minutes

Affected Components: PropCo API ( DMS ), PropCo API ( DATA ), PropCo API ( CORE )

Jul 28, 16:12:20 GMT+0
Identified - We have maintenance planned during this window to apply an API maintenance patch, during which a brief service interruption may occur..

Jul 28, 18:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 28, 18:09:51 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.propco.co.uk,2005:Maintenance/cmrz32fc100820yo2y5rb7lfc 2026-07-26T04:30:00.000+00:00 2026-07-24T15:16:41.397+00:00 PropCo Web Portals & PropCo API Type: Maintenance

Duration: 2 hours

Affected Components: PropCo API ( DMS ), PropCo API ( DATA ), PropCo API ( CORE ), Web Portals

Jul 24, 15:16:41 GMT+0
Identified - We will be carrying out scheduled maintenance to apply a routine patch to the PropCo Web Portals and PropCo API during this window..

Jul 26, 04:30:01 GMT+0
Identified - Maintenance is now in progress.

Jul 26, 06:30:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.propco.co.uk,2005:Maintenance/cmrc5moub02so0rpqzjy2tstx 2026-07-25T17:00:00.000+00:00 2026-07-08T14:09:44.022+00:00 Datacentre Network Infrastructure Maintenance Type: Maintenance

Duration: 3 hours and 14 minutes

Affected Components: Enterprise Cluster 3, Website, Enterprise Cluster 2, Enterprise Download, PropCo API ( DMS ), PropCo API ( DATA ), PropCo API ( CORE ), Web Portals, Enterprise Cluster 1

Jul 8, 14:09:44 GMT+0
Identified - Our data centre provider will be carrying out essential network infrastructure maintenance as part of their wider network upgrade programme. During this maintenance window, **PropCo services, web portals and APIs may be intermittently unavailable**. Services will be restored as soon as the work has been completed. We apologise for any inconvenience and appreciate your patience..

Jul 25, 17:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 25, 20:13:49 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.propco.co.uk,2005:Maintenance/cmrtj02q000bh0rpc53bm5t8k 2026-07-20T18:00:00.000+00:00 2026-07-20T17:56:09.546+00:00 Portals deployment Type: Maintenance

Duration: 7 minutes

Affected Components: Web Portals

Jul 20, 17:56:09 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Jul 20, 18:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 20, 18:06:41 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.propco.co.uk,2005:Maintenance/cmrozi0a00c0i0rlkvzmewxuo 2026-07-19T02:30:00.000+00:00 2026-07-17T13:39:08.147+00:00 Portals deployment Type: Maintenance

Duration: 1 hour

Affected Components: Web Portals

Jul 17, 13:39:08 GMT+0
Identified - We are planning a scheduled maintenance on early Sunday morning, during which the portal may be temporarily unavailable. We apologise for any inconvenience and appreciate your patience..

Jul 19, 02:30:01 GMT+0
Identified - Maintenance is now in progress.

Jul 19, 03:30:00 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.propco.co.uk,2005:Incident/cmrmz9vid004k0kpgc1aplnap 2026-07-16T03:57:16.242+00:00 2026-07-16T03:57:16.936+00:00 PropCo API ( CORE ) is back up Type: Incident

Affected Components: PropCo API ( CORE )

Jul 16, 03:57:16 GMT+0
Investigating - PropCo API ( CORE ) is down at the moment. This incident was automatically created by Instatus monitoring..

Jul 16, 03:57:54 GMT+0
Resolved - PropCo API ( CORE ) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.propco.co.uk,2005:Incident/cmrmxchfs003z0klq3u98k0l9 2026-07-16T03:03:18.745+00:00 2026-07-16T03:03:19.409+00:00 PropCo API ( CORE ) is back up Type: Incident

Affected Components: PropCo API ( CORE )

Jul 16, 03:03:19 GMT+0
Investigating - PropCo API ( CORE ) is down at the moment. This incident was automatically created by Instatus monitoring..

Jul 16, 03:03:58 GMT+0
Resolved - PropCo API ( CORE ) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.propco.co.uk,2005:Incident/cmrmwjx5y004v0kp92iemfgic 2026-07-16T02:41:06.104+00:00 2026-07-16T02:41:06.763+00:00 PropCo API ( DMS ) is back up Type: Incident

Affected Components: PropCo API ( DMS )

Jul 16, 02:41:06 GMT+0
Investigating - PropCo API ( DMS ) is down at the moment. This incident was automatically created by Instatus monitoring..

Jul 16, 02:41:44 GMT+0
Resolved - PropCo API ( DMS ) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.propco.co.uk,2005:Incident/cmrmums85004n0kp9n60mbyxu 2026-07-16T01:47:20.438+00:00 2026-07-16T01:47:21.100+00:00 PropCo API ( DMS ) is back up Type: Incident

Affected Components: PropCo API ( DMS )

Jul 16, 01:47:21 GMT+0
Investigating - PropCo API ( DMS ) is down at the moment. This incident was automatically created by Instatus monitoring..

Jul 16, 01:48:00 GMT+0
Resolved - PropCo API ( DMS ) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.propco.co.uk,2005:Incident/cmrmttq9w00370klqq7m86ze8 2026-07-16T01:24:44.883+00:00 2026-07-16T01:24:45.559+00:00 PropCo API ( DMS ) is back up Type: Incident

Affected Components: PropCo API ( DMS )

Jul 16, 01:24:45 GMT+0
Investigating - PropCo API ( DMS ) is down at the moment. This incident was automatically created by Instatus monitoring..

Jul 16, 01:25:24 GMT+0
Resolved - PropCo API ( DMS ) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.propco.co.uk,2005:Maintenance/cmrmi1g4z02j81bpn4jejrza4 2026-07-15T19:55:00.000+00:00 2026-07-15T19:54:49.737+00:00 Monitoring Degradation Type: Maintenance

Duration: 4 hours

Affected Components: Enterprise Cluster 3, Website, Enterprise Cluster 2, Enterprise Download, PropCo API ( DMS ), PropCo API ( DATA ), PropCo API ( CORE ), Web Portals, Enterprise Cluster 1

Jul 15, 19:54:49 GMT+0
Identified - We are aware of intermittent monitoring alerts affecting our Live API. The service itself remains available and is operating normally. The alerts are being triggered because our external monitoring provider is using new IP addresses that are currently being whitelisted. Until the firewall updates are complete, some monitoring checks may fail intermittently, resulting in inaccurate status indications. We are actively completing the IP allowlist update and will provide another update once monitoring has been fully restored..

Jul 15, 19:55:01 GMT+0
Identified - Maintenance is now in progress.

Jul 15, 23:55:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 15, 23:55:30 GMT+0
Completed - Further to our previous notice regarding the intermittent monitoring alerts affecting our Live API and Download page, we can confirm that the new IP addresses used by our external monitoring provider have now been added to the firewall allowlist. The service itself remained available and operating normally throughout. The earlier alerts were triggered solely because the monitoring checks were originating from these new addresses before the allowlist update was in place, which resulted in some checks failing intermittently and inaccurate status indications. With the update now complete, monitoring should return to normal..

]]> tag:status.propco.co.uk,2005:Incident/cmrmhl2lv000s0kpgae2rs76o 2026-07-15T19:42:05.568+00:00 2026-07-15T19:42:06.252+00:00 Enterprise Download is back up Type: Incident

Affected Components: Enterprise Download

Jul 15, 19:42:06 GMT+0
Investigating - Enterprise Download is down at the moment. This incident was automatically created by Instatus monitoring..

Jul 15, 19:42:48 GMT+0
Resolved - Enterprise Download is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.propco.co.uk,2005:Incident/cmrmh2fiv000z0kp9r0ar9gw0 2026-07-15T19:27:35.834+00:00 2026-07-15T19:27:36.586+00:00 PropCo API ( CORE ) is back up Type: Incident

Affected Components: PropCo API ( CORE )

Jul 15, 19:27:36 GMT+0
Investigating - PropCo API ( CORE ) is down at the moment. This incident was automatically created by Instatus monitoring..

Jul 15, 19:28:20 GMT+0
Resolved - PropCo API ( CORE ) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.propco.co.uk,2005:Incident/cmrmgomrh00090kpgdoi28nmx 2026-07-15T19:16:52.042+00:00 2026-07-15T19:16:52.730+00:00 Enterprise Download is back up Type: Incident

Affected Components: Enterprise Download

Jul 15, 19:16:52 GMT+0
Investigating - Enterprise Download is down at the moment. This incident was automatically created by Instatus monitoring..

Jul 15, 19:17:32 GMT+0
Resolved - Enterprise Download is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.propco.co.uk,2005:Incident/cmrmgnxls000i0kp97kxch41h 2026-07-15T19:16:19.437+00:00 2026-07-15T19:16:20.112+00:00 PropCo API ( DATA ) is back up Type: Incident

Affected Components: PropCo API ( DATA )

Jul 15, 19:16:20 GMT+0
Investigating - PropCo API ( DATA ) is down at the moment. This incident was automatically created by Instatus monitoring..

Jul 15, 19:17:10 GMT+0
Resolved - PropCo API ( DATA ) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.propco.co.uk,2005:Incident/cmrmggbid000c0kp9e5lgx4o8 2026-07-15T19:10:24.208+00:00 2026-07-15T19:10:24.894+00:00 PropCo API ( DATA ) is back up Type: Incident

Affected Components: PropCo API ( DATA )

Jul 15, 19:10:24 GMT+0
Investigating - PropCo API ( DATA ) is down at the moment. This incident was automatically created by Instatus monitoring..

Jul 15, 19:11:01 GMT+0
Resolved - PropCo API ( DATA ) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.propco.co.uk,2005:Incident/cmrmfv7tb00050kpghrd1v43j 2026-07-15T18:53:59.639+00:00 2026-07-15T18:54:00.345+00:00 PropCo API ( DATA ) is back up Type: Incident

Affected Components: PropCo API ( DATA )

Jul 15, 18:54:00 GMT+0
Investigating - PropCo API ( DATA ) is down at the moment. This incident was automatically created by Instatus monitoring..

Jul 15, 18:54:37 GMT+0
Resolved - PropCo API ( DATA ) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.propco.co.uk,2005:Maintenance/cmr518sck0egd0kqffttuezca 2026-07-05T04:30:00.000+00:00 2026-07-03T14:32:33.681+00:00 PropCo API Deployment Type: Maintenance

Duration: 2 hours

Affected Components: PropCo API ( DMS ), PropCo API ( DATA ), PropCo API ( CORE )

Jul 3, 14:32:33 GMT+0
Identified - We have a production deployment scheduled during this window. Some services may be briefly unavailable. We apologise for any inconvenience..

Jul 5, 04:30:01 GMT+0
Identified - Maintenance is now in progress.

Jul 5, 06:30:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.propco.co.uk,2005:Incident/cmqnafas606cn0ko2pt4k12bj 2026-06-21T04:29:42.756+00:00 2026-06-21T04:29:43.439+00:00 PropCo API ( DATA ) is back up Type: Incident

Affected Components: PropCo API ( DATA )

Jun 21, 04:29:43 GMT+0
Investigating - PropCo API ( DATA ) is down at the moment. This incident was automatically created by Instatus monitoring..

Jun 21, 04:30:27 GMT+0
Resolved - PropCo API ( DATA ) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.propco.co.uk,2005:Maintenance/cmqihipzh00hn2il9xi6v3uhn 2026-06-17T20:00:00.000+00:00 2026-06-17T19:49:30.759+00:00 SSL Certificate Update - June,2026 Type: Maintenance

Duration: 10 minutes

Affected Components: PropCo API ( DMS ), PropCo API ( DATA ), PropCo API ( CORE ), Web Portals

Jun 17, 19:49:30 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Jun 17, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 17, 20:10:21 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.propco.co.uk,2005:Maintenance/cmqh14rmj00bi2imlu4f63kvi 2026-06-16T19:30:00.000+00:00 2026-06-16T19:22:57.892+00:00 Web Server Configuration Update Type: Maintenance

Duration: 22 minutes

Affected Components: PropCo API ( DMS ), PropCo API ( DATA ), PropCo API ( CORE ), Web Portals

Jun 16, 19:22:57 GMT+0
Identified - We will be carrying out a brief configuration change to our web servers..

Jun 16, 19:30:01 GMT+0
Identified - Maintenance is now in progress.

Jun 16, 19:52:19 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.propco.co.uk,2005:Maintenance/cmq9e7zt401bxp5m7c0ysicgl 2026-06-14T04:30:00.000+00:00 2026-06-11T11:07:14.092+00:00 Scheduled Maintenance - PropCo API Upgrade Type: Maintenance

Duration: 1 hour and 30 minutes

Affected Components: PropCo API ( DMS ), PropCo API ( DATA ), PropCo API ( CORE )

Jun 11, 11:07:14 GMT+0
Identified - We will be carrying out a planned upgrade to the underlying infrastructure of the PropCo API to improve security, performance, and reliability. **Impact:** The API may be briefly unavailable during a short maintenance window. There are no changes to API endpoints, request/response formats, or authentication. Existing integrations will continue to operate as normal without any code changes..

Jun 14, 04:30:01 GMT+0
Identified - Maintenance is now in progress.

Jun 14, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.propco.co.uk,2005:Maintenance/cmpwunl78022aql43v6qz4rba 2026-06-03T03:00:00.000+00:00 2026-06-03T03:00:00.000+00:00 Production Maintenance Notice – PropCoWeb/API (Urgent Patch) Type: Maintenance

Duration: 3 hours

Affected Components: PropCo API ( DMS ), PropCo API ( DATA ), PropCo API ( CORE ), Web Portals

Jun 3, 03:00:00 GMT+0
Identified - Please be informed that we have an **urgent patch deployment** scheduled for the PropCo production environment. **Affected applications:** * PropCo API ( All ) * PropCoWeb Portals.

Jun 3, 03:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 3, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.propco.co.uk,2005:Maintenance/cmpflxfya00jdnirpnp5muiyn 2026-05-21T18:00:00.000+00:00 2026-05-21T18:00:00.000+00:00 Emergency Maintenance - 21 May Type: Maintenance

Duration: 2 hours

Affected Components: Web Portals, Enterprise Cluster 1, Enterprise Cluster 3, Website, Enterprise Cluster 2, PropCo API ( DMS ), PropCo API ( DATA ), Enterprise Download

May 21, 18:00:00 GMT+0
Identified - We would like to inform you that a maintenance activity is scheduled to take place this **evening from 7 PM BST.** This maintenance forms part of our ongoing efforts to maintain the performance and reliability of our services. We do not anticipate any service interruption. However, there may be brief intermittent connectivity drops during that time..

May 21, 18:00:01 GMT+0
Identified - Maintenance is now in progress.

May 21, 20:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]>